Title: PEAK-Service: About us
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PEAK-Service USA offers unparalleled support in instrument field service by providing:
- High Quality, cost effective on-site instrument field service
- In-house depot instrument repair, refurbishment, and loaner pool management
- Instrument installation including IQ and OQ
- Spare Part fulfillment and inventory management
PEAK-Service USA gives you the opportunity to expand your field service capabilities and increase your level of service with your customers. Outsourcing your field service enables you to:
- Focus more of your time on R&D, sales, marketing, and distribution
- Eliminate cost inefficiencies resulting from an underutilized service organization
- Enhance profitability of your company
- Manage unexpected service peaks with greater ease and flexibility
- Create a seamless extension of your customer service organization
Based on our intimate knowledge of international market conditions, PEAK-Service USA can provide you with:
- A United States and European-wide network of service organizations
- A Dynamic, highly motivated team of engineers
- Electronic reporting and hot-line systems
- Workshop facilities
Resulting in:
- Additional flexibility in your service management
- Minimum reaction time in emergency cases
- We will adjust our service to your needs PEAK-Service avoids your Service Peaks
Just hand your problems over to us